General Information
What is the
purpose of ImatchYou?
The
purpose of the ImatchYou site is to make it as easy as
possible for you to meet people, using the power of the
internet. At ImatchYou, youll find a community of people
using the site as a tool to make connections and find
partners for dating, romance, friendship, and a variety of
encounters. To find your match, we offer several powerful
features, which allow you to narrow your search so that
kind of person you, are looking for. On various occasions,
we also add new features to make your time at ImatchYou a
successful and fun experience.
Are members on
this site screened?
Yes and
no. a valid email address is required in order to become a
member of this site, as you will not be able to obtain
your password without one. This means that should any
member of the site be found guilty of harassing other
members, we will have a lead in finding the person who is
causing the problems; and with the help of that members
ISP, we can hopefully trace that person. Needless to say,
such people will be permanently banned from membership on
this site. However, our service is otherwise confidential.
There is no way that we can do extensive background checks
on members, and we expect you to understand that we cannot
take responsibility for any pain, damage or suffering
arising from your use of this site. Please use your common
sense and be careful about giving out personal information
to people you meet on this site.
What is the difference between entering as a guest and
entering as a member?
ImatchYou
works on a membership[ system so that we are able to keep
data files that contain your profile information and other
information such as your Hotlist, etc. Guests may enter
the site and browse the listings, but in order to post a
listing and use the many features available on the site,
you must become a member.
Account Issues
If I forget my password or username, what do I do?
No
problem! Just click Forgot Password, enter either your
email address or username, and we
will send you your password.
Note: If
you recently made a change to your email address,
ImatchYou sill verify the new address by changing your
password and sending the new password and sending the new
password to the new email address.
How do I change
my email address?
1. Just
go to My Home.
2. Click
My Account.
3. Click
on the Change my email address link.
4. Type
your new email address in the appropriate box
Once
youve changed your email address, it must be verified. We
do this by sending a new password to the new email address
you entered. Once youve logged in using the new password,
you will regain full access to the site.
How do I
change my username/password?
Just go
to My Account and follow the easy steps!
Your Profile
How do I Create a
Profile?
Creating
and posting a profile is free and takes only a few minutes
to go through 5 easy steps. Think of it as a quick sketch
of who you are, your lifestyle, and what counts in a
relationship. Our questionnaire will highlight your
personality traits and interests and you describe your
personality even further in a brief (or lengthy!)
narrative. Why wait? Create your profile today! Once your
profile responses with other members, helping you to meet
your match!
How do I Update My
Profile?
Its
quick and easy to do! To update your profile, just click
here and follow the simple instructions.
What
are imatchYou.coms profile guidelines?
ImatchYou.com welcomes all single adults seeking
one-to-one relationships ranging for companionship to
friendship, romance to marriage.
Our
Quality Assurance team reviews each and every profile to
provide our members will comfortable environment, also
ensuring them the best possible chances of making quality
matches. We reserve the right to revise our guidelines
from time to time, so please check back for updates.
We may
reject profiles if the username, headline or narrative
text contain any of the following
- Any direct contact
information (i.e., email address, URLs, ICQ/instant
messenger, Ids, phone numbers, full names, addresses)
- Any location or
descriptive information that threatens a members
anonymity
- Abusive language of
any kind (i.e., vulgarity, racism)
- Discussion or
descriptions of illegal acts or behavior (i.e., drug
use, violence)
- Business or political
advertisements or solicitations
- Material that exploits
or solicits personal information from individuals under
the 18
- Foreign languages (to
defectively monitor profiles, they must be in English)
- Solicitation of
multiple or additional partners
- Unauthorized use of
copyrighted or trademarked material
- Overt sexual innuendo
or discussion
ImatchYou.com does not accept content from:
- Incarcerated
individuals
- Individuals under the
age of 18
Thanks
for your help in preserving the welcome environment that
continues to be so important to our members and a driving
factor of ImatchYou.coms continuing success.
How long does it take to have my profile posted?
It
usually takes 2-5 business days to have your profile
posted, depending on how many people sign up each day
(several thousand). If 5 days have passed and your profile
still has not been posted, please notify us.
Your Photo
How do I post a photo?
ImatchYou.com makes it easy for you, by offering 3 ways to
post a photo.
Upload a
Photo
To upload
a photo directly from your computer, simply go to the My
Photo, select Upload Photo, and follow the instructions.
Please Note:
- We accept "JPG, JPEG,
GIF"
- Your photo file must
be under 200K
- Once approved,
uploaded photos will be posted exactly as they are
submitted. Sure to crop your photo if necessary before
uploading it. Due to the volume of photos we receive, it
may take 24-72 hours for your photo to appear on your
profile.
Email |
Send your email and
photo attachments to |
photos@imatchyou.com |
Mail a Photo |
Mail your photo to: |
ImatchYou.com |
Atten:PHOTOS |
P.O.BOX 544 |
Alief, TX 77411-0544 |
|
|
What
are the guidelines for posting a photo?
When you
create a profile, you can post up to three photos of
yourself. You can use images directly from your computer
or mail them to us. You can mail us a photograph, well
scan it for free. Visit My Photo for more information.
- Choose a solo shot for
your primary photo, and save second and third positions
group or pet photos
- Please note that you
must appear in each of the photos we will not post
photos children or pets only.
- Photos of cartoon
characters or celebrities are copyrighted and cannot be
posted
- Try black and white
images. Theyre often smaller in file size, and more
flattering
- Nudity, obscenity,
sexual or otherwise offensive photos will not be posted
I already have a photo, but how do I add others?
Posting
additional photos is quick and easy! Simply go to the My
Photos section, Browse to find your photo and click
upload to load it.
How
long will it take for my photo to appear?
Normal
posting time for photos is 24-72 hours. Our team must
approve each photo maintain the quality of matches
available through ImatchYou.com.
Billing Questions
What
credit cards does ImatchYou.com accept?
ImatchYou.com accepts
Why was my credit
card denied?
There are
many reasons why an order comes back denied by your
financial institution. Most common
- Insufficient funds
available (tax is not added to the listed price).
- Your card has expire.
- Your billing address
dose not match the card statement.
I have a
question about my bill.
Please contact our
Billing Department directly using our feedback form, and
email.
Search and Match
Whats the difference between searching and matching?
Searching
provides you a list of our members profiles based on
criteria you special the time of the search. Matching, on
the other hand, is our exclusive two-way process the
locates all of the members who match what you are looking
for AND narrows that list to members who are looking for
people with a profile like yours. No time wasted browsing
that mean nothing to you. We deliver you the best, the
cream of the crop.
What is search?
Searching
allows you to specify the types of member profiles you
want to see. You conduct an unlimited number of searches
by selecting the preferences and characteristic your
desired match. Start with zip code, age, and gender. Then
narrow your search with physical characteristics,
lifestyle practices, and relationship desires. Play around
and to variety of searches. You never know where youll
find your perfect match!
How do I view my match?
Simply
visit My Match.
What is two-way
matching?
Our
exclusive two-way matching technology locates all of the
members that match you are looking for AND narrows that
list to those members who are looking for people profile
like yours.
No time
wasted browsing profiles that mean nothing to you. We
deliver you the best of the best, the cream of the crop.
What is
ImatchYou.com search update?
ImatchYou.com search update is one of the powerful tools
we give you to help you meet match. Each week our
ImatchYou.com search update delivers you a list of current
members match the criteria you specified in your last Full
Search.
Site Feature
What is Venus?
The Roman
goddess of love and beauty, of course! And also
ImatchYou.coms diligent matching agent!
Why is
Venus sending me the wrong match?
To ensure
Venus is sending you the best matches possible, you may
need to update your matching criteria; you may find that
one or more of your selections are not quite right or
could be expanded.
Remember
that when you dont have any new matches, Venus still
helps you by sending exciting new search results!
Note:
its a good idea to update your profile regularly, as our
system will consider you and sends your info out to other
members in their Venus deliveries!
How do I turn off Venus?
Some
members find that reducing or increasing the frequency of
Venus emails works better
than turning Venus off completely. Maybe its the format
to the Venus mail that of you. In either case, go to My
Venus and to change the frequency or format. press Submit
Venus will continue to help you meet your match!
If you
still want to turn off Venus completely, go to My Venus
and check the Venus Off. Then press Submit.
When
youre ready to rekindle your relationship with Venus,
just return to My Venus and press the Venus On box.
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